T E R A S C H O O L S

Customer Support

Yes, you can use Teraschools without internet on localhost installation (using XAMPP or WAMP) but you will lose the benefits of some features like –

Email, SMS and Push notification and messaging
Online Payment
YouTube videos

If you are using Teraschools with internet on localhost installation then above mentioned features will work.

By default display error messages are disabled in Teraschools that is the reason every time if there is any error occurred system is showing 500 error message. This is due to Teraschools environment is set for production . To enable display error message you should change Teraschools environment from production to development.

Please don’t do any changes in code files to change environment – Just Contact Us and we will Fix the problem ASAP.

To install TeraSchools, your web server must be running PHP 5.4 or higher and Mysql 5.1 or higher. We have tested it with Windows, Mac and Linux but for optimum performance we will recommend to use Linux with Apache webserver. Below are a list of items you should ensure your host can comply with –

  • PHP 5.6+
  • MYSQL 5.1+
  • MYSQL SQL_MODE must not contain ONLY_FULL_GROUP_BY
  • mod_rewrite Apache
  • MBString Extension
  • MYSQLi Extension
  • fileinfo Extension
  • Zip Extension
  • CURL Extension (recommended)
  • PHP max_execution_time should be atleast 60 seconds for smoother installation

* In most hosting accounts, these extensions are enabled by default. But you should check with your hosting provider.

Before starting TeraSchools installation, you must make some directories/files writeable. Below are a list of directories/files you should ensure that have write permissions.

  • installation_dir/application/config/config.php
  • installation_dir/application/config/database.php
  • installation_dir/application/config/autoload.php
  • installation_dir/application/config/license.php
  • installation_dir/temp
  • installation_dir/backup
  • installation_dir/backup/database_backup
  • installation_dir/backup/temp_uploaded
  • installation_dir/uploads
  • installation_dir/uploads/<all_its_sub_directories>

Unfortunately you can’t use TeraSchools as SaaS application. You can only bill 1 client per 1 licence.

Smart School licences are single end products, For additional information for licences Please Contact us.

If you have any general questions don’t hesitate to contact us on info@teraschools.com and for support questions you can open support ticket at the CRM system we provided.

No, TeraSchools built to manage single school or single branch and does not support multi school or multi branch feature. Even you can not customize Smart School to transform it in multi school or multi branch management system because its licensing terms does not permit for this.

Yes, you can use Teraschools on localhost installation (using XAMPP or WAMP) and access it in your local LAN (Local Area Network) from other pc in network. How to configure Teraschools for local LAN network please contact our sales team.

In brief, we are responsible for the features that are advertised in the theme. So we will do the following:
– Solve bugs if there is any (bug means if any feature is not working as it should)
– If you have any question we will answer it
– After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.

License

By default display error messages are disabled in Teraschools that is the reason every time if there is any error occurred system is showing 500 error message. This is due to Teraschools environment is set for production . To enable display error message you should change Teraschools environment from production to development.

Please don’t do any changes in code files to change environment – Just Contact Us and we will Fix the problem ASAP.

Unfortunately you can’t use TeraSchools as SaaS application. You can only bill 1 client per 1 licence.

Smart School licences are single end products, For additional information for licences Please Contact us.

No, TeraSchools built to manage single school or single branch and does not support multi school or multi branch feature. Even you can not customize Smart School to transform it in multi school or multi branch management system because its licensing terms does not permit for this.

Yes, you can use Teraschools on localhost installation (using XAMPP or WAMP) and access it in your local LAN (Local Area Network) from other pc in network. How to configure Teraschools for local LAN network please contact our sales team.

We comply fully with Envato’s refund policy. We issue refunds for the reasons Envato permits us to give refund and we don’t issue refunds on the cases Envato does not guarantee refunds. Please check Envato’s refund policy: https://themeforest.net/page/customer_refund_policy

Pricing & Support

Unfortunately not, the PDF or exported documents are only generated in LTR direction. Yet.

Login through super admin user and at dashboard page check in bottom – right corner, here after your school name a number something like 1.1.0 will be show which is your Teraschools current version.

To install TeraSchools, your web server must be running PHP 5.4 or higher and Mysql 5.1 or higher. We have tested it with Windows, Mac and Linux but for optimum performance we will recommend to use Linux with Apache webserver. Below are a list of items you should ensure your host can comply with –

  • PHP 5.6+
  • MYSQL 5.1+
  • MYSQL SQL_MODE must not contain ONLY_FULL_GROUP_BY
  • mod_rewrite Apache
  • MBString Extension
  • MYSQLi Extension
  • fileinfo Extension
  • Zip Extension
  • CURL Extension (recommended)
  • PHP max_execution_time should be atleast 60 seconds for smoother installation

* In most hosting accounts, these extensions are enabled by default. But you should check with your hosting provider.

Before starting TeraSchools installation, you must make some directories/files writeable. Below are a list of directories/files you should ensure that have write permissions.

  • installation_dir/application/config/config.php
  • installation_dir/application/config/database.php
  • installation_dir/application/config/autoload.php
  • installation_dir/application/config/license.php
  • installation_dir/temp
  • installation_dir/backup
  • installation_dir/backup/database_backup
  • installation_dir/backup/temp_uploaded
  • installation_dir/uploads
  • installation_dir/uploads/<all_its_sub_directories>

Unfortunately you can’t use TeraSchools as SaaS application. You can only bill 1 client per 1 licence.

Smart School licences are single end products, For additional information for licences Please Contact us.

No, TeraSchools built to manage single school or single branch and does not support multi school or multi branch feature. Even you can not customize Smart School to transform it in multi school or multi branch management system because its licensing terms does not permit for this.

In brief, we are responsible for the features that are advertised in the theme. So we will do the following:
– Solve bugs if there is any (bug means if any feature is not working as it should)
– If you have any question we will answer it
– After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.

Technical

Yes, you can use Teraschools without internet on localhost installation (using XAMPP or WAMP) but you will lose the benefits of some features like –

Email, SMS and Push notification and messaging
Online Payment
YouTube videos

If you are using Teraschools with internet on localhost installation then above mentioned features will work.

Yes, TeraSchools support RTL direction for languages and it comes with Arabic Language included.

Unfortunately not, the PDF or exported documents are only generated in LTR direction. Yet.

Login through super admin user and at dashboard page check in bottom – right corner, here after your school name a number something like 1.1.0 will be show which is your Teraschools current version.

By default display error messages are disabled in Teraschools that is the reason every time if there is any error occurred system is showing 500 error message. This is due to Teraschools environment is set for production . To enable display error message you should change Teraschools environment from production to development.

Please don’t do any changes in code files to change environment – Just Contact Us and we will Fix the problem ASAP.

To install TeraSchools, your web server must be running PHP 5.4 or higher and Mysql 5.1 or higher. We have tested it with Windows, Mac and Linux but for optimum performance we will recommend to use Linux with Apache webserver. Below are a list of items you should ensure your host can comply with –

  • PHP 5.6+
  • MYSQL 5.1+
  • MYSQL SQL_MODE must not contain ONLY_FULL_GROUP_BY
  • mod_rewrite Apache
  • MBString Extension
  • MYSQLi Extension
  • fileinfo Extension
  • Zip Extension
  • CURL Extension (recommended)
  • PHP max_execution_time should be atleast 60 seconds for smoother installation

* In most hosting accounts, these extensions are enabled by default. But you should check with your hosting provider.

Before starting TeraSchools installation, you must make some directories/files writeable. Below are a list of directories/files you should ensure that have write permissions.

  • installation_dir/application/config/config.php
  • installation_dir/application/config/database.php
  • installation_dir/application/config/autoload.php
  • installation_dir/application/config/license.php
  • installation_dir/temp
  • installation_dir/backup
  • installation_dir/backup/database_backup
  • installation_dir/backup/temp_uploaded
  • installation_dir/uploads
  • installation_dir/uploads/<all_its_sub_directories>

Unfortunately you can’t use TeraSchools as SaaS application. You can only bill 1 client per 1 licence.

Smart School licences are single end products, For additional information for licences Please Contact us.

Teraschools does not support 3 decimals places for a number or currency amount.

If you have any general questions don’t hesitate to contact us on info@teraschools.com and for support questions you can open support ticket at the CRM system we provided.

After adding staff or student if no email is receiving or there is no any email send by system then your email setting is not configured properly so system is unable to send any email. To configure email please Contact Our Support Center .

No, TeraSchools built to manage single school or single branch and does not support multi school or multi branch feature. Even you can not customize Smart School to transform it in multi school or multi branch management system because its licensing terms does not permit for this.

Yes, you can use Teraschools on localhost installation (using XAMPP or WAMP) and access it in your local LAN (Local Area Network) from other pc in network. How to configure Teraschools for local LAN network please contact our sales team.