What things are covered in support?

In brief, we are responsible for the features that are advertised in the theme. So we will do the following: – Solve bugs if there is any (bug means if any feature is not working as it should) – If you have any question we will answer it – After your installation if you face

Can I use Teraschools on localhost or local LAN network?

Yes, you can use Teraschools on localhost installation (using XAMPP or WAMP) and access it in your local LAN (Local Area Network) from other pc in network. How to configure Teraschools for local LAN network please contact our sales team.

Can I use TeraSchools for multi school or multi branch management?

No, TeraSchools built to manage single school or single branch and does not support multi school or multi branch feature. Even you can not customize Smart School to transform it in multi school or multi branch management system because its licensing terms does not permit for this.

I have question, where should I ask?

If you have any general questions don’t hesitate to contact us on info@teraschools.com and for support questions you can open support ticket at the CRM system we provided.

Can I use TeraSchools as SaaS application?

Unfortunately you can’t use TeraSchools as SaaS application. You can only bill 1 client per 1 licence. Smart School licences are single end products, For additional information for licences Please Contact us.

What are the server requirements for installing or running TeraSchools ?

To install TeraSchools, your web server must be running PHP 5.4 or higher and Mysql 5.1 or higher. We have tested it with Windows, Mac and Linux but for optimum performance we will recommend to use Linux with Apache webserver. Below are a list of items you should ensure your host can comply with – PHP 5.6+ MYSQL

How to enable display error message?

By default display error messages are disabled in Teraschools that is the reason every time if there is any error occurred system is showing 500 error message. This is due to Teraschools environment is set for production . To enable display error message you should change Teraschools environment from production to development. Please don’t do

Can I use Teraschools without internet on localhost installation?

Yes, you can use Teraschools without internet on localhost installation (using XAMPP or WAMP) but you will lose the benefits of some features like – Email, SMS and Push notification and messaging Online Payment YouTube videos If you are using Teraschools with internet on localhost installation then above mentioned features will work.